Experience You Can Count On

MEET OUR SENIORS; Top row, from left: Judi Leaird, Senior Service Representative (15+ years), Sandi Larsen, Service Department Manager (20+ years), Judy Culver, Compliance Manager (15+ years), Frances Williams, Operations Support (20+ years). Bottom row, from left: Dena Weaver, Senior Service Representative (15+ years), Jeanna Allen, Accounting Manager / Human Resources (15+ years), Christy McCullough, Director of Operations (20+ years), Kathy Culver, Director of Client Relations (20+ years).

A common refrain within this industry is the concern that there is significant turnover in staff and little long-term expertise at service companies. Clients call and are either greeted by voice mail systems or they talk to service people who have little industry experience.

Your engagement with CLAS will begin with a human answering your call and will continue with a referral to another who can answer or research most any industry question. We have made it a priority over our 32-year history to train our own people and then to create a work environment that makes them want to stay. Our group of senior employees who have been with us for more than 15 years maintain that standard and use their expertise to train our newer employees. The average tenure of a CLAS employee exceeds 10 years.