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Monday, December 31, 2012

CLAS President's Message - December 2012

Judith Kahler - President
Maintaining Focus Despite Changes

I am incredulous that it is December. The year is almost over. Where have we been? Where are we going? More importantly, what have we accomplished? We have watched our political process in full force. We tire of the self-serving, uninspired rancor that seems to permeate every moment of our waking hours and we continue to wait for a return to values that resonate for the majority. In the meantime, we manage our businesses, share time with our loved ones, and find fulfillment in special moments and meaningful people.

At CLAS we have experienced a year of new beginnings and successes while maintaining the focus on our clients and our staff, without whom we would be just another company providing public records services. Our affiliation with Wolters Kluwer and CT Corporation this year has proven to be an excellent change. The merger of NRAI and “WK” has provided us with a myriad of new products and opportunities.

We now are able to continue to provide the level of service we have always provided but it is now combined with other tools and services available through this affiliation. We can provide Registered Agent services through NRAI or CT Corporation, help our clients decipher which alternative serves them or their clients better, and then continue to provide world-CLAS service as well. Our compliance department has grown significantly this year and we are pleased to assist our clients in maintaining entities that remain in good standing throughout the year. We also now have access to Intellectual property searches using Corsearch.

This year we also completed our own CLASInfo ProTM platform which allows our clients to keep track of their current and archived orders, complete a UCC filing with UCC eZFileTM, search UCC's, do OFAC searches and place orders online. As Varsik Karapetyan trains each of our clients, we are finding more and more people using the system and excited about the ability to compile and manage all of their orders through one central repository. Our mantra continues to be, "How do we make it easier?" Our new blog, CLASnotes, is providing a continual supply of relevant articles and industry feedback and another opportunity for us to hear from you.

On a more personal level, we have found our employee health initiative to have yielded some dramatic results. We placed as a finalist in the Sacramento Business Journal Employers Health Competition. One of our staff has lost over 35 pounds and another over 20 with numerous other successes as well. With staff members who, in many cases, have been here for over 20 years, we want to insure good health for our team.

For me, the year has been a miraculous combination of teamwork and creativity combined with new leadership from Susan R. Jones, our COO. It has given me a chance to enjoy a little downtime and plan my wedding. All in all a great year!

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