Maintaining Focus Despite Changes
I am incredulous that it is December. The year
is almost over. Where have we been? Where are we going? More importantly, what
have we accomplished? We have watched our political process in full force. We
tire of the self-serving, uninspired rancor that seems to permeate every moment
of our waking hours and we continue to wait for a return to values that
resonate for the majority. In the meantime, we manage our businesses, share
time with our loved ones, and find fulfillment in special moments and meaningful
people.
At CLAS we have experienced a year of new
beginnings and successes while maintaining the focus on our clients and our
staff, without whom we would be just another company providing public records
services. Our affiliation with Wolters Kluwer and CT Corporation this year has
proven to be an excellent change. The merger of NRAI and
“WK” has provided us with a myriad of new products and opportunities.
We now are able to continue to provide the level
of service we have always provided but it is now combined with other tools and services
available through this affiliation. We can provide Registered
Agent services through NRAI or CT Corporation, help our clients decipher
which alternative serves them or their clients better, and then continue to
provide world-CLAS service as well. Our compliance department has grown
significantly this year and we are pleased to assist our clients in maintaining
entities that remain in good
standing throughout the year. We also now have access to Intellectual
property searches using Corsearch.
This year we also completed our own CLASInfo Pro
TM platform which allows our clients to keep track of their current and archived orders, complete a UCC filing with UCC eZFile
TM, search UCC's, do OFAC searches and place orders online. As Varsik Karapetyan trains each of our clients, we are finding more and more people using the system and excited about the ability to compile and manage all of their orders through one central repository. Our mantra continues to be, "How do we make it easier?" Our new blog,
CLASnotes, is providing a continual supply of relevant articles and industry feedback and another opportunity for us to hear from you.
On a more personal level, we have found our employee health initiative to have yielded some dramatic results. We placed as a finalist in the Sacramento Business Journal Employers Health Competition. One of our staff has lost over 35 pounds and another over 20 with numerous other successes as well. With staff members who, in many cases, have been here for over 20 years, we want to insure good health for our team.
For me, the year has been a miraculous combination of teamwork and creativity combined with new leadership from Susan R. Jones, our COO. It has given me a chance to enjoy a little downtime and plan my wedding. All in all a great year!
